Frequently Asked Questions
Everything you need to know about shopping with Industrie.
How can I track my order?
Once your order has been dispatched, you will receive a confirmation email containing a tracking number and a link to our carrier's website to monitor your delivery.
What is your return policy?
We offer a 30-day return policy for all unworn items in their original packaging with tags attached. Please note that sale items may be subject to different conditions.
Do you offer international shipping?
Yes, we ship to most countries worldwide. Shipping costs and delivery timeframes vary depending on your location and will be calculated at checkout.
How do I determine my size?
Each product page features a detailed size guide. We recommend measuring yourself and comparing your results to our chart to ensure the perfect fit.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and modern buy-now-pay-later options like Afterpay and Klarna.
Are your materials sustainably sourced?
At Industrie, we are committed to ethical production. We prioritize high-quality natural fibers and work closely with suppliers who adhere to our strict social responsibility code.